Help Desk & Support

We believe that being close to our customers and providing excellence in our services is the edge that distinguishes BI-Technologies from many other software providers.

We genuinely provide full support to our clients through our dedicated customer support team who are always present to immediately attend to all your needs and requirements.

Because our customers are our primary concern, we exert our utmost effort to gain their ongoing satisfaction by providing:

  • Service Level Agreements
  • Client support helpdesk
  • Terminal server support
  • Training sessions
  • Annual systems review
  • Data inspection
  • Support Structure