Technical Support Technical Support
Support

Technical Support

We provide to our clients with carefully tailored support services to assist not just with implementations and integrations but also with routine maintenance and upgrades to keep their online systems running smoothly, to full helpdesk support for operational management, feature development, troubleshooting and disaster recovery.

Methodology & Process

Working in the software Industry for over 16 years we have distilled the process of software development and implementation into key tasks and processes that help to prevent mistakes and delays and ensure a quality experience. Coupled with that our team are exceptional and our passion and work ethic needs to be experienced.

Technical & Admin Support 

Every project contains a lot of relatively small but critical technical admin and configuration tasks that require to be addressed and taken hand in hand to ensure that development and deployment can proceed without unnecessary delays.  We address these and take ownership ensuring that all available resources and project inputs are in place at every stage of clients’ journey.

 

BI SUPPORT AGREEMENT’S TYPES

  1. Microsoft Dynamics 365 Support Agreement (Gold)
  2. Microsoft Dynamics 365 Support Agreement (Platinum)
  3. Salesbuzz Support Agreement (Gold)
  4. Salesbuzz Support Agreement (Platinum)
  5. Get Google Maps API Key & Set the key in Salesbuzz®
  6. Get Here® Maps App ID & App Code & How to set the key in Salesbuzz®

BI-Technologies Overview

Building businesses ready for tomorrow

+700

Total Projects

+4

Apps Created & Developed

+3

Branches

+15

Partners

+180

Team Members

Egypt

Headquarters

2006

Founded Year

+500

Clients

+24

Countries

+90%

Clients Satisfaction

Support

Get In Touch

Working Hours

Sunday to Thursday from 9 am : 5 pm