Frequently Asked Questions

No, we are a product-based company not a service-based company and the difference is that product-based companies provide generic software development as they have their own solutions that were developed for a wide range of business needs according to a market demand over a duration of time. On the other hand, Service-Based companies provide custom software development as they build software or products only when a customer approaches them and asks for a software according to his needs.


Head office: Egypt
Branches: KSA Jeddah, KSA Riyadh, and UAE
Regional partners: Morocco, Algeria, Greece, Libya, Sudan, Iran, Qatar
We cover 26+ countries including but not limited to Iraq, Bahrain, Qatar, Oman, Saudi Arabia, Jordan, UAE, Sudan, Egypt, Libya, Algeria, Morocco, South Africa, Ethiopia, GREECE, KENYA, PAKISTAN, IRAN, LEBANON, KAZAKHSTAN, YEMEN

Our distinctive solutions are Sales Buzz, Field Buzz, Mandoobi, and Fleet Control.

The Solutions we sell as a vendor/partner are Microsoft Dynamics 365 Finance & Operations, Microsoft Dynamics 365 Business Central, Power BI, Vispera, and Omnitracs Roadnet.

We follow a proven development and implementation methodology, we evaluate the solution results and KPIS regularly, we conduct different tests, and we apply your feedback so you know you get what you are paying for.

We comply with your requests by signing NDAs and confidentiality agreements. All of our team members work full-time and are bound by the company’s confidentiality and non-disclosure agreements. Additionally, we can sign additional NDAs for sensitive projects.

We have different solutions for almost all business industries. Every client from whatever industry can find the solution that fits his business needs.

No for sure you do not have to be an expert; we are here for you and prepared to guide you through the whole process. Focus on what you need and we’ll handle the rest.

No, Salesbuzz is a Mobile Salesforce Tracking and Automation Solution not A customer relationship management software.

Salesbuzz is an ideal solution for every business having a mobile or outside salesforce. Here are some examples of industries that commonly use Salesbuzz

  • FMCG
  • Distribution
  • General Trade
  • Pharmaceuticals
  • Telecom
  • And More

Yes, the minimum number of users for Salesbuzz is 5 users.

Absolutely, we apply automatic upgrades and updates, and we always add new features to enhance the customer experience based on continuous research and development.

Developing your own custom-solution can be a good choice, however, it has a lot of disadvantages summarized below

  • Custom software can be more expensive on the long-run
  • High upfront cost to implement unique functionalities and use cutting-edge technologies
  • Difficulty of monitoring and maintenance
  • Difficulty of software rewriting, upgrades, and updates as technologies change over time
  • Risk of depending on small development companies that are not stable enough to survive
  • The unavailability of the original developer for support makes it very difficult to get others capable of updating or adding new features to the software.
  • Risk of trying out an untested custom software instead of already proven one
  • A custom software limits the use of technology as a competitive advantage
  • Using multiple of custom software solutions can slow down your process, cause frustration, lack visibility, and eventually break your system.

Remember that each implementation project is different and we cannot give our clients an unrealistic estimate. The pricing changes according to many things: project scope, time spend, number of developers needed, technological issues, specific requirements, number of users, and many other variables.

It depends on a lot of factors. To provide you with a precise answer, we have to evaluate the project complexity, scope, and requirements to be able to analyze and then estimate how long will it take.

We are one of the first Microsoft designated partners for business applications, we have more then 18 years of hands-on experience, and we provide 24/7 customer support.

Any business can benefit from Microsoft Dynamics ERP and it can be incorporated into almost any industry. But we can list some examples of industries that benefit most from Microsoft Dynamics ERP

Here are some examples of industries that most benefit from Microsoft Dynamics ERP:

  • Manufacturing 
  • Distribution 
  • Professional Services 
  • Construction 
  • Industrial Services 
  • Healthcare 
  • Automotive Parts 
  • Transport & Logistics 
  • Metal/Steel 
  • Food & Beverage 
  • Telecommunication/Media 
  • Hospitality

Having a recognized ERP system in place has many advantages such as higher security, automatic updates and upgrades, single source of data, 3rd party integrations and many other benefits.

To provide you with a precise answer, we have to evaluate the project complexity, scope, and requirements to be able to analyze and then estimate how long will it take. Review our working cycle and methodology from here (Link)

Dynamics 365 offer some of the leading ERP and CRM solutions on the market including two major ERPs – Finance & Operations and Business Central. Both ERP solutions have unique features and capabilities that can fit any organizational needs. Business Central enables effective and automated businMicrosoft ess processes without any silos, whilst Dynamics 365 Finance and Operations helps businesses elevate financial performances. Deciding which of the two ERPs works best for you can be complicated, but we can help you according to your business scope, size, and requirements.

Microsoft service updates are continuous, touchless updates that provide new features and functionality. Microsoft Dynamics 365 also has amazing scalability as you can buy additional modules as your business needs change.

Yes, we are always glad to provide 24/7 technical support and service the solutions we have developed and implemented. 

Yes. All our customers are assigned a project manager that serves as their guide and information source throughout our whole cooperation.

Absolutely! We have several testimonials from leading and international clients. Take a look at what our clients had to say about us in our testimonials page