MANDOOBi

The Smarter Way to Connect FMCG Suppliers With Merchants

MANDOOBi is a B2B self-ordering solution designed to simplify the ordering process for FMCG businesses and their merchant customers.

Fully integrated with Salesbuzz, MANDOOBi gives merchants a direct channel to browse products, place orders, make payments, access promotions, and track their orders—while helping suppliers reduce order-taking time and improve sales efficiency.

Key Benefits

Reduce order-taking time and costs.
Give merchants a direct digital ordering channel.
Improve order accuracy and fulfillment.
Extend customer reach beyond sales visits.
Make products, prices, and promotions easily accessible.

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Reduce Costs

Mandoobi helps simplify and reduce the cost of ordering by minimizing travel time and unnecessary sales visits. By enabling merchants to place orders directly through the app, sales teams can focus their time on more productive customer visits and revenue-generating activities.

Time Saving

Pre-planned and streamlined ordering processes save valuable business time by reducing manual order-taking activities and unnecessary customer visits. Mandoobi allows merchants to place their orders directly, helping sales representatives spend more time on productive visits and improving overall sales team efficiency.

Complaints

Mandoobi provides merchants with a direct channel to communicate their complaints and concerns without relying on intermediaries. Complaints can be submitted directly through the app, giving businesses better visibility of customer issues and enabling faster follow-up and improved customer service.

L&C

Locate & Contact your customers anywhere and anytime through GPS tracking. Mandoobi provides greater visibility of merchant locations, helping sales teams identify and reach customers more efficiently while maintaining a direct connection with merchants across their coverage area.

OTIF

On Time In Full order fulfillment helps ensure that customer orders are delivered according to the agreed requirements while limiting order errors. Mandoobi supports a more efficient ordering process, improving order accuracy and helping businesses deliver a better customer experience.

Integration

Mandoobi can be fully integrated with your existing Sales Force Automation and business systems, creating a connected ordering environment. This integration helps synchronize customer, product, pricing, ordering, and operational information while reducing manual processes and improving visibility across the sales cycle.

Direct Reach

Initiate and maintain a direct channel with your customers without the need to involve any middlemen. Mandoobi connects merchants directly with the business, enabling faster communication, easier ordering, better customer engagement, and greater control over the relationship throughout the ordering process.

Cashless Environment

Create a cashless ordering environment by reducing the need for cash handling and counting at the merchant's point of sale or while back at the office. Mandoobi supports digital payment processes, helping simplify transactions, improve payment visibility, and reduce operational risks.

Why MANDOOBi

Merchant key features

Online Ordering
Let merchants place their orders directly through the app.
Online Payment
Provide convenient digital payment options.
Product & Price Visibility
Give merchants access to product launches and updated prices.
Delivery Scheduling & Tracking
Let merchants choose their delivery schedule and track their orders.
Trade Promotions
Help merchants maximize their benefits from available promotions.

Ordering & Customer Features

Order History & Re-Order
Easily view previous orders and reorder products.
Multi-Vendor Ordering
Place orders from multiple vendors through one platform.
Exclusive Promotions
Give merchants access to promotions available through the app.
New Supplier Requests
Allow merchants to request dealing with additional FMCG suppliers.
Direct Complaints Channel
Give merchants a direct way to submit complaints and communicate with suppliers.

OTHER BENEFITS & EXPECTED RESULTS

Save Order-Taking Time

Reduce the time sales representatives spend collecting routine orders.

Boost Sales

Give merchants easier access to your products and extend your sales coverage.

Reduce Costs

Minimize the operational cost of traditional order-taking processes.

Improve Sales Visit Efficiency

Allow sales representatives to focus their visits on higher-value activities and customer relationships.

Improve Order Management

Make it easier to manage and follow customer orders through a digital channel.

Faster Delivery

Support faster order processing and delivery with fewer errors.

Extend Customer Coverage

Reach more merchants without depending entirely on physical sales visits.

Expected Results

MANDOOBi is designed to improve field sales efficiency, reduce ordering costs, and support stronger sales performance.

Reduce Out-of-Stocks
Increase Order Accuracy
Decrease Order-Taking Costs
Improve Customer Coverage
Support Faster Order Fulfillment

Fawry FMCG — Technology Partner

Connected Digital Payments for FMCG

MANDOOBi integrates with Fawry FMCG to support the payment journey from order intake through payment, giving merchants a more convenient digital transaction experience.

Key Benefits

Support the complete payment lifecycle from order to payment.
Give merchants a trusted digital payment channel.
Reduce the need for cash handling.
Connect payment processing with the ordering experience.

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